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Sustainability Report

Sustainability Agenda

As we are growing bigger and changing faster, we face the necessity to have a shared sustainability vision that would guide us all — regardless of a product we develop, a market where we operate, or a daring opportunity we choose to pursue.

Quality of Life

Focus area

Convenience, Quality & Safety of Services

Goal

Ensure that Yandex services maintain high quality and safety, and help users perform everyday tasks

Examples of metrics

  • User and service partner satisfaction metrics tracked by various Yandex services
Find out more
Focus area

Accessible & Inclusive Environment

Goal

Ensure that Yandex services are accessible for all

Goal

Leverage technology to create a sustained charitable giving model

Examples of metrics

  • Number of the Helping Hand Foundation program beneficiaries
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Investing in People

Focus area

Education for All

Goal

Provide access to quality math and IT education for all and train highly skilled IT specialists

Examples of metrics

  • Number of people who have used Yandex’s free educational programs
  • Number of students aiming at learning a new profession and getting a job in their chosen field
Find out more
Focus area

Yandex Service Partners

Goal

Balance the economic interests of our businesses with the social and economic needs of our service partners

Examples of metrics

  • Service partner satisfaction metrics tracked by various Yandex services
Find out more
Focus area

Yandex Employees

Goal

Sustain corporate values and principles of openness and mutual respect by attracting and retaining like-minded, highly skilled talent everywhere

Goal

Create a comfortable working environment and equal opportunities for growth, development and innovation

Examples of metrics

  • Undesirable staff turnover
  • Percentage of positive responses in job satisfaction surveys
Find out more

Ethics & Integrity

Focus area

Information Security & Data Privacy

Goal

Ensure high level of user personal data protection

Examples of metrics

  • Absence of cases where fines or other penalties have been imposed for violations of personal data protection laws
Find out more
Focus area

Quality Content & Digital Safety

Goal

Monitor the quality, safety, and legality of content on Yandex Internet resources

Examples of metrics

  • Number of advertisements rejected due to violations
  • Response time to user complaints
Find out more
Focus area

Regulatory Compliance

Goal

Comply with all laws and regulations and adhere to the most stringent standards

Goal

Continuously maintain a culture of zero tolerance for corruption and restrictive business practices

Examples of metrics

  • Percentage of employees who have completed business ethics training
  • Absence of legal decisions in which the Company was found to be in violation of anti-corruption/antitrust laws
Find out more
Focus area

Responsible Procurement

Goal

Offer various vendors equal opportunities to work with Yandex, build long-term relationships

Goal

Be a reliable partner and build awareness about the good business practices adopted by Yandex throughout the supply chain

Examples of metrics

  • Number of small and medium business vendors
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Environmental Impact

Focus area

Energy Efficiency

Goal

Implement energy-efficient solutions and integrate opportunities to reduce costs and environmental impact

Examples of metrics

  • Data center power usage effectiveness (PUE)
Find out more
Focus area

Carbon Footprint

Goal

Monitor the carbon footprint of Yandex infrastructure and services and make strides towards net-zero carbon emissions

Goal

Drive the shift towards sustainability among businesses by offering solutions that help them reduce their corporate environmental footprint

Examples of metrics

  • GHG emission factor of Yandex infrastructure (Scope 1 + Scope 2) per 1 MWh of consumed energy
  • Amount of GHG emissions avoided due to Yandex solutions
  • GHG emissions of services (per 1 passenger km; per 1 delivered order)
Find out more
Focus area

Packaging & Waste

Goal

Work to divert waste from disposal by investing in circular solutions

Examples of metrics

  • Amount of waste generated by disposal method
  • Percentage of delivery packaging and our own branded label packaging from sustainable materials
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All 12 Streams are Equally Important

However, they are of different maturity. While most of the streams are already the foundations of our business with well-established management systems (for example, information security and the quality of services), a few streams are relatively new. They focus on future opportunities for making an impact, such as to reduce carbon footprint and introduce circularity.
  • Considered global sustainability challenges and trends
  • Systematized existing priorities by collecting information about every sustainability-related initiative within Yandex
  • Approached nearly 2,000 people — our team, business partners, suppliers, investors and users — asking what they found important
Flexibly yet consistently. We do not aim to set long-term targets where they will quickly become irrelevant or unsuitable for business that undergoes changes. We will continuously revise existing metrics and introduce new ones to ensure their full alignment with external context and business priorities.